Managed IT Support
Effective, reliable IT systems are crucial to your success, but its the ongoing support relationship that determines whether your IT infrastructure feels like a valuable asset, or a necessary evil.
At Euro Systems our motto is simple – Technology spoken in your language. That’s why we’ve become one of the top providers of IT Services in Scotland.
Our key focus is to be transparent in everything we do, and to empower you to maximise the value from your IT infrastructure. What makes us unique?
- Unlimited IT Support
- Helpdesk manned with engineers – no call loggers
- Virtual IT managers ensure in-depth knowledge of your environment
- Extensive skills across our team
- 93% first time fix
- Transparency – realtime stats on our site
- Proactive monitoring of your systems
Managed IT for End Users is designed for businesses with little to no in-house IT resource; providing you with an outsourced IT team your staff can rely on – with cover hours and SLA to suit you.
Employing an IT team can be costly and, even for those who do have their own team, their time is often largely taken up with system development, firefighting onsite issues and business specific requirements, rather than monitoring and maintaining your network.
If you don’t have an IT team this service can be invaluable. IT can be complicated and time consuming, and getting things wrong can have serious implications for your business. Our proactive IT support takes away all of the worry of network maintenance and offers help whenever you need it.
Where you have an existing team, our Managed IT can run in tandem with them to complement their work and to assist when your staff are on holiday or absent from work.
Outsourcing this function can be a major cost saving, as well as offering peace of mind that your entire infrastructure is constantly monitored, kept up to date and a whole remote network support team is available whenever you need it.
Very often, we call our customers to advise them of an issue and how we are going to resolve it for them – before they even know it has happened.
Managed IT for IT Teams is designed to complement an existing in-house IT function, providing high level infrastructure management and support.
Managing an internal business IT support function can be difficult. Your main focus needs to be on the direction of your business and keeping it profitable, now more than ever.
Euro Systems is an experienced IT service provider with the knowledge, expertise and skill set needed to keep your business operating efficiently.
The benefits of outsourcing IT are simple – experts who are permanently on-site and dedicated to your business ensuring that your systems are up and running, monitored and maintained. We’re there to provide IT support whenever you need it.
What’s more, your dedicated on-site team is backed by experienced Euro Systems network, infrastructure and application consultants to give you constant peace of mind.
A full approach to IT security to protect your systems and organisation. Our managed IT security services cover web and email security, content filtering, firewall security, Two factor or Multi-Factor Authentication (MFA), mobile and device management, end-to-end encryption, ransomware detection, vulnerability scanning, and more.
We focus on evaluating your current setup to identify gaps in security and flag potential risks, to offer strategic advice and recommend the most suitable solutions to safeguard your business.
When it comes to security, we know that prevention is key. We help our customers to put in place preventative measures that can protect your business against the most common and damaging malicious attacks.
Vulnerability scanning helps to ensure your network stays protected. Our rich IT security toolkit can simulate attacks on your network to detect vulnerabilities and take necessary precautions. We also continuously monitor our customers’ networks to identify threats, whether they are external or internal.
Find out more about our IT security services and our proven process for effectively protecting your organisation from the ever-evolving threats.
Upgrading your existing network, refreshing your hardware, migrating your systems or virtualising your business can be a daunting prospect- but we can make this easy for you. These are just some of the services that Euro Systems offer on a cost-effective, consultancy basis.
We have extensive experience in systems, networks and infrastructure and take the time to understand every aspect of your requirements to ensure that we deliver the ideal solution – which also includes as much guidance, advice and support as you need.
Amongst many others, our services include network installation and design, security and business continuity.
As your trusted IT partner, we offer complete support, from design to implementation, to deliver robust, scalable, and efficient infrastructure for your business.
Our no-nonsense approach to every project, combined with in-depth expertise and partnership with world-leading hardware vendors are what make us stand out from the competition. Our highly qualified team is always ready to provide you with the best advice to build the infrastructure your business needs, and implement solutions for our clients to achieve optimum performance.
We help our customers with IT challenges of different complexity levels. From simple deployments to enhance overall business performance, to advanced network configuration, migrations to hosted and private cloud, and more.