Business Telecoms

Business TelecomS

Based in Glasgow, we are experts when it comes to delivering Business Telecoms across Scotland and beyond. Providing a range of valuable services like hosted voice systems, VoIP phone systems as well as improving connectivity and so much more.

Hosted Voice

Hosted IP telephony from Euro Systems allows you access to a feature-rich, high-end business telecoms system in the cloud, that’s always being developed and up to date without the capital investment typically required of an on-premise system.

Telephones can be provisioned virtually anywhere and can be delivered as either a managed service or to work in conjunction with your in-house IT resource.

You can also benefit from some of the most competitive UK and international call rates available, leading to even further cost savings.

Standard telecoms features include:

  • Fully Inclusive Call Costs
  • Flexible & Mobile Working
  • Disaster Recovery Ready
  • Call Recording
  • Music on Hold
  • External DDI per extension
  • Call Forwarding & Divert
  • Hold / Transfer / Pick-Up
  • Ready to Grow

Business TelecomS

What is Hosted Telephony?

ISDN will soon cease to exist, and one of its successors is Hosted Telephony, also known as Hosted VoIP. Hosted Telephony is the next generation business telecoms phone system; it is delivered over the Internet, and it sits in a network data centre (the cloud) rather than using hardware at a company’s premises. As a complete communications service, hosted telephony provides a range of both fixed and mobile phone capabilities through a web-portal.

At Euro Systems, we work with the best providers and the latest hosted telephony solutions. Unified communications with hosted telephony allow users to make calls through their data connection to a network, to be routed to the normal phone network and mobile devices.

Hosted telephony is cost-effective, as it removes the need to maintain and upgrade a PBX on site. The system is managed by users via a web interface or mobile app with a dashboard, for more personalised settings and convenient access to information, including call history, voicemail and recorded calls. 

Business IT Support

Business Telecoms - Why host your PBX?

Built-in disaster recovery
as standard

Enables flexible and remote working

Desktop and
mobile friendly

Save money – No PBX maintenance costs

Free upgrades and
new features

Implement changes
from anywhere

Free calls between offices
and to local UK numbers

Business TelecomS 



    Low cost internet access for non critical services & businesses non reliant on connectivity.

  • EFM

    Reliable internet, delivered over copper with speeds up to 40Mb. Features a full SLA.

  • Leased Line

    Reliable High Speed, speeds from 100Mb to 10Gb. Delivered over fibre and full SLA.

  • MPLS/P2P

    Aimed at multi-site customers. Find out more about our fully managed point to point and Managed VPN solution.

Case Study

Scottish Ensemble 

A future-proof Hosted Phone solution for increased business mobility.


Scottish Ensemble is Scotland’s pioneering string orchestra. The organisation handles general enquiries over the phone, but the systems the staff were using were out of date, which provided an unstable platform, also costly to maintain. The old system wouldn’t allow calls to be easily identified, nor they could be redirected or transferred outside of standard hours.

Working closely with Scottish Ensemble we understood their challenges and requirements.  Our team got to work on a hosted VoIP solution that offered a more secure, feature-rich and flexible system, all within the client’s budget.

We implemented a high quality cloud phone system for Scottish Ensemble, which made a huge difference, enabling call reporting and queuing, easy call-redirection, flexibility and remote working across the board for the organisation.

"The team at Euro Systems are friendly, reliable, and competent. They listened carefully to what we wanted, and combined this with their own expertise to produce a solution that suited our needs. They made sure there was no disruption to our phone system during the switchover, and managed conversations with third-party provider Gamma on our behalf, saving us lots of time. We can highly recommend Euro Systems for their knowledge, helpfulness and positive attitude."
Scott Morrison
Development and Projects Manager

Scottish Ensemble

Case Study

Leased Line

We would advise a business to choose Leased Line Ethernet as their primary internet connectivity when your main priority is reliability and you need your online materials to be available constantly. 

Ethernet is a business class product with a full SLA, the best gauge of an SLA is when the cost of lost connectivity is much greater than the price of the line itself. Ethernet connections are generally employed as business solutions by organisations that rely on their internet.

MPLS Network

MPLS is short for Multi-Protocol Label Switching, and it is a private connection service to link data centres and branch offices. It serves for routing telecoms traffic within a network, which includes applications like VPN (Virtual Private Networks) and Quality of Service (QoS).

Our MPLS IP VPN solution provides your business with a fully managed and secure wide area network, which guarantees network performance. Business sites can be connected using different methods of connectivity, such as ADSL, EFM or Fibre. Benefit from a secure, single internet break out point where a central security policy can be enforced, quality of service (QoS), and reduced complexity.

Please enter your details to download our Hosted Voice brochure

Please enter your details to download our Business Continuity brochure

Maitland Gray


Maitland joined Euro-Systems in December 2018. He has over 29 years’ experience in the IT industry. He has dealt with businesses large and small and has a broad knowledge of IT and how the right solution can help customers improve and prosper through the use of IT.

Allan Carson

Onboarding Specialist & Head of Pro Active

Allan has over 10 years experience in helpdesk, reactive field visits and is our Onboarding Specialist. In addition to this, Allan heads up our Pro Active monitoring team. Allan is responsible for carrying out customer audits for all new clients and ensuring that his team keep client IT systems in tip top shape.

Stephen Smith

Project Delivery Consultant

Stephen is an experienced Technical Consultant with over 15 years project management and delivery experience.  Areas of expertise include cloud migration, major system upgrades and the development of our hosted telephony platform. Stephen continues to develop our hosted telecoms offering and widen the gap between our offering and that of our competitors.

Michael Hayes

Finance Director

James Glancy

James Glancy

Head Of Service

James is our Service Manager and has overall responsibility for the service delivery of support team and reactive field engineers.  James ensures that our service levels are met and the client experience is second to none.

Eddie Robertson

Eddie Robertson

Managing Director

As the MD of Euro Systems, Eddie is responsible for the overall strategic direction, profitability and management of the company. Eddie is passionate about our clients and is committed to our purpose to make their lives easier.

Get in touch

0800 334 5238


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