Business Telecoms
Business TelecomS
Based in Glasgow, we are experts when it comes to delivering Business Telecoms across Scotland and beyond. Providing a range of valuable services like hosted voice systems, VoIP phone systems as well as improving connectivity and so much more.
Hosted Voice
Hosted IP telephony from Euro Systems allows you access to a feature-rich, high-end business telecoms system in the cloud, that’s always being developed and up to date without the capital investment typically required of an on-premise system.
Telephones can be provisioned virtually anywhere and can be delivered as either a managed service or to work in conjunction with your in-house IT resource.
You can also benefit from some of the most competitive UK and international call rates available, leading to even further cost savings.
Standard telecoms features include:
- Fully Inclusive Call Costs
- Flexible & Mobile Working
- Disaster Recovery Ready
- Call Recording
- Music on Hold
- External DDI per extension
- Call Forwarding & Divert
- Hold / Transfer / Pick-Up
- Ready to Grow
Business TelecomS
What is Hosted Telephony?
ISDN will soon cease to exist, and one of its successors is Hosted Telephony, also known as Hosted VoIP. Hosted Telephony is the next generation business telecoms phone system; it is delivered over the Internet, and it sits in a network data centre (the cloud) rather than using hardware at a company’s premises. As a complete communications service, hosted telephony provides a range of both fixed and mobile phone capabilities through a web-portal.
At Euro Systems, we work with the best providers and the latest hosted telephony solutions. Unified communications with hosted telephony allow users to make calls through their data connection to a network, to be routed to the normal phone network and mobile devices.
Hosted telephony is cost-effective, as it removes the need to maintain and upgrade a PBX on site. The system is managed by users via a web interface or mobile app with a dashboard, for more personalised settings and convenient access to information, including call history, voicemail and recorded calls.
Business Telecoms - Why host your PBX?
Built-in disaster recovery
as standard
Enables flexible and remote working
Desktop and
mobile friendly
Save money – No PBX maintenance costs
Free upgrades and
new features
Implement changes
from anywhere
Free calls between offices
and to local UK numbers
Business TelecomS
Connectivity
VoIP
Case Study
Scottish Ensemble
A future-proof Hosted Phone solution for increased business mobility.
THE CHALLENGE
Scottish Ensemble is Scotland’s pioneering string orchestra. The organisation handles general enquiries over the phone, but the systems the staff were using were out of date, which provided an unstable platform, also costly to maintain. The old system wouldn’t allow calls to be easily identified, nor they could be redirected or transferred outside of standard hours.
Working closely with Scottish Ensemble we understood their challenges and requirements. Our team got to work on a hosted VoIP solution that offered a more secure, feature-rich and flexible system, all within the client’s budget.
We implemented a high quality cloud phone system for Scottish Ensemble, which made a huge difference, enabling call reporting and queuing, easy call-redirection, flexibility and remote working across the board for the organisation.
Leased Line
We would advise a business to choose Leased Line Ethernet as their primary internet connectivity when your main priority is reliability and you need your online materials to be available constantly.
Ethernet is a business class product with a full SLA, the best gauge of an SLA is when the cost of lost connectivity is much greater than the price of the line itself. Ethernet connections are generally employed as business solutions by organisations that rely on their internet.
MPLS Network
MPLS is short for Multi-Protocol Label Switching, and it is a private connection service to link data centres and branch offices. It serves for routing telecoms traffic within a network, which includes applications like VPN (Virtual Private Networks) and Quality of Service (QoS).
Our MPLS IP VPN solution provides your business with a fully managed and secure wide area network, which guarantees network performance. Business sites can be connected using different methods of connectivity, such as ADSL, EFM or Fibre. Benefit from a secure, single internet break out point where a central security policy can be enforced, quality of service (QoS), and reduced complexity.
