0800 334 5238
enquiry@euro-systems.co.uk
Remote Support
Pro Support
Our Pro IT Support package offers you complete peace of mind where the responsibility for the smooth running of your computer systems becomes our priority. This package offers unlimited access to our dedicated support line, unlimited remote access support, remote monitoring, 3G internet backup, spam filtering, offsite data backup PLUS unlimited on-site support PLUS all replacement parts* needed to get the system up and working correctly.
Our aim is to offer superior levels of customer service, so not only will we solve your computer and IT problems when you call, but we will pro-actively monitor your systems to check for potential problem areas. This includes regular checks of your Anti-Virus software, your back-up solution, and the operating system event logs all with the aim of maintaining your productivity.
The 'Pro Computer Support' package includes all of the following:
- Backed by Service Level Agreement
- Unlimited telephone support
- Unlimited remote-access support
- Unlimited on-site labour
- Remote Monitoring
- Spam & Email filtering
- ISP Management & 3G Backup
- Offsite Data Backup
- All replacement parts required
- First response usually within 1 hour
- Dedicated Account Manager
- Includes replacement parts
To find out more, or for your no commitment trial simply call an account manager on 0800 334 5238.
