0800 334 5238
enquiry@euro-systems.co.uk
Remote Support
Break Fix Support
Wether you are looking for a service to compliment your existing IT department or simply looking for reassurance that your equipment is covered, Euro Systems can provide the essential cover for your hardware.
Unfortunately it is a fact of life that things breakdown, and when they do, it is inconvenient. This is why we believe our repair facility is a critical function within our complete services offering. We aim to provide our clients with a fast, flexible and cost effective repair solution which minimises downtime.
Strategically located, we are able to deliver cost and process efficiencies that include stockholding for spare parts and centralised logistics.
Our break fix service will:
- Allow for the release of your IT staff to concentrate on business activities.
- Provide the management of warranty and required manufacturer liaison for all in-scope equipment under warranty.
- Provide an agreed process for equipment not under warranty
- Minimise dowtime
- Guarantee a response and resolution as defined within our SLA
Break fix repair options available include:
2 hour response with 2 hour fix
4 hour response with 4 hour fix
8 hour response with 8 hour fix
Next business day
To find out more contact us on 0800 334 5238.
